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A third of car insurance policies DO NOT cover for this very common mishap


A third of car insurance policies fail to cover for a very common mistake made by thousands of drivers every year – and one that is getting increasingly expensive.

Some 32 per cent of comprehensive policies won’t pay out for the mishap as part of the standard policy, according to a review by a leading comparison site.

Those unfortunate enough to be in the minority will not be able to claim for a lost car key and in turn could have to spend hundreds of pounds on a replacement from the manufacturer.

That’s because costs have soared in recent years as the latest cars use fobs that are technologically advanced with keyless locking and unlocking, as well as keyless engine start, and often require reprogramming at an extra charge. 

This is Money recently helped a reader reduce the cost of supplying a new key for their Hyundai after they were quoted more than £620 by the car maker

While many motorists believe their keys are covered by fully comprehensive car insuranceGoCompare has warned drivers they may have to pay extra to have it added to a policy – or a provider won’t offer it at all.

A third of comprehensive motor insurance policies do not cover drivers for the loss of a key - and on modern cars that could spell a big bill

A third of comprehensive motor insurance policies do not cover drivers for the loss of a key – and on modern cars that could spell a big bill

Having reviewed 323 fully comp car insurance products it found that while 91 per cent of policies will provide cover for stolen keys as standard, this number drops to 68 per cent when it comes to covering keys that have been lost. 

The research highlights why drivers need to check the quality of car insurance policies, as well as the price. 

The report said that a further 19 per cent of policies will offer cover for lost keys as an optional extra, but 13 per cent of policies do not offer this at all.

The comparison website’s study also found that the amount that an insurer will pay out in the event of a claim for a lost key can vary significantly. 

In most cases, a car insurance policy will cover the replacement of lost, stolen or damaged keys but some policies will also pay out for replacement locks.

Tom Banks, GoCompare’s car insurance spokesperson explained: ‘At some point in your motoring life, you will inevitably misplace your car keys – and the moment that you find them is always a relief, but it’s a real headache if your search comes up empty and it turns out they’re definitely lost or stolen. 

‘Knowing that you have the right cover in place will make the situation a lot easier to deal with, and less costly.

‘With the levels of cover varying when it comes to replacing a lost or stolen car key, it’s definitely worth spending a few minutes checking your policy and making sure you’re protected. 

‘It’s also worth noting that an insurance policy may not cover keys that have simply been mislaid and you will be expected to take reasonable steps to safeguard your keys – so if you left your keys unattended in a public place, or with someone other than you, and they were stolen, your claim may be refused.’

GoCompare reviewed 323 comprehensive insurance products and found that only 68% will cover the cost of replacing a lost car key

GoCompare reviewed 323 comprehensive insurance products and found that only 68% will cover the cost of replacing a lost car key

NimbleFins recently rounded up the price of keys for some most popular cars in the UK

NimbleFins recently rounded up the price of keys for some most popular cars in the UK

How much will a new car key cost?

In the last five years, the average cost of a replacement car key has rocketed, according to website NimbleFins.

The average at the end of 2024 was around £340; in 2019 it was just £136, meaning a 150 per cent increase in just five years.

In August, This is Money reader Gary Briggs told us he had bought a 2023 Hyundai Kona second hand from a private seller with only one key.

As part of the negotiations with the vendor, Gary managed to barter £250 off the advertised price, which he thought would be sufficient to cover the cost of buying a spare from the Korean car firm. 

But to his horror his local Hyundai retailer quoted him a whopping £620.72 for a replacement key.

Fortunately, motoring reporter Freda Lewis-Stempel stepped in to get the price dramatically reduced.

Can you save money on car insurance?

Car insurance bills have a habit of creeping up, so comparing prices for the best deal is a wise move. 

Insurers have been heavily bumping up renewal quotes, so it makes sense to check for better deals on the comparison sites. 

This is Money suggests you try at least two of these:

MoneySupermarket*

Confused.com*

Uswitch*

* Affiliate links: If you take out a product This is Money may earn a commission. This does not affect our editorial independence. 





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