Solve Credit Cards Not Appearing in 1Password 8 Autofill Pop-Up

I haven’t been using 1Password 8 in Arc while working on “Using Apple’s iCloud Passwords Outside Safari” (1 April 2024), so when I reenabled it, I was surprised—and a little annoyed—to discover that it would show only four of the six credit cards in my vault in its autofill pop-up.

It wasn’t hard to use 1Password Quick Access to copy the relevant information the first time or two it happened, but I have little patience for such speed bumps. Comparing the various entries in 1Password, I discovered the two cards that failed to appear had “website” entries in the Additional Details section, and one had another such entry in the Contact Information section.

Therein lay the key. When I deleted the website entry that appeared in Additional Details, 1Password promptly started offering that credit card in its autofill pop-up. I suspect a spurious Additional Details website entry causes 1Password to display that credit card only on the specified site. A website entry in Contact Information made no difference either way.

So, problem solved. I don’t know how a website entry ended up in the Additional Details section because you can’t add one manually—the website option appears only when adding fields to Contact Information. I could add a website entry to Contact Information and then drag it into Additional Details, but that didn’t trigger the problem. Besides, I’m sure I didn’t add those website entries manually.

At first, I thought the spurious website entries might have been artifacts from my import from LastPass when I switched to 1Password (see “LastPass Publishes More Details about Its Data Breaches,” 3 March 2023). That idea was bolstered by how 1Password release notes over the past year show refinements to the LastPass import process. However, when I checked, no URLs were associated with those credit cards in LastPass, so that’s not it.

A better clue comes from the URL in the screenshot above. It’s from ReserveAmerica, the site I use to reserve a pavilion at a nearby state park for our annual FLRC picnic. When I checked my email to see when I made that reservation, I discovered that it was 4 February 2024, the exact date that 1Password reports for the modified date. A veritable smoking gun!

Something related to autofilling credit card information on that site must have caused 1Password to add the ReserveAmerica URL to the card’s Additional Details section. I doubt I would have accepted a prompt to update the credit card information, so I’ll chalk this up to a bug. The same thing likely happened with the other credit card; I can’t explain why our primary personal card wasn’t affected despite being used more regularly.

Regardless, the moral of the story is that if 1Password isn’t offering all your credit cards in its autofill pop-up, look for and delete any website entries under Additional Details. I’ve reported the issue to 1Password.